# User's Guide |

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# If some of your files (e.g., files newly copied to the server) are not found by the DMA.

1. Check that the files were copied to the correct location. Only the Music, Photos and Videos shared folders may be enabled for media sharing by default. Note that all folders below that are also enabled for media sharing.
2. Re-enable the shared folder for media sharing.

- Turn sharing Off for the shared folder with the missing files and select Apply.
- Turn sharing back On for the shared folder and select Apply.

3. Restart the DMA.
4. Restart the HP Media Vault.
5. On the Server tab click Reset the Media Server.
6. Only music files are served from the music share, video files are served from the video share, and photo files are served from the photo share,

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