# User's Guide |

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# Unable to upload images.

- Installs may be blocked by browser security.
- Click to enable download/install at top of browser.
- Just inserted the drive while Upload photo was loading.
- Reinsert the thumb drive.
- Pop up blocker blocked install.
- Disable pop up blocker, or enable pop ups for the URL.
- ActiveX is disabled.
- Enable ActiveX.
- Not using Internet Explorer.
- Use Internet Explorer.

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